Frequently Asked Questions
General Questions
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We offer individual therapy, couples therapy, and psychological evaluations. Our specialties include anxiety, depression, trauma, addiction recovery, stress management, life transitions, and more.
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Yes! We provide both in-person sessions at our office and secure virtual therapy sessions for those who prefer remote options.
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You can schedule an appointment by calling our office, using our online booking system, or sending us a message through our contact form.
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Your first session will involve an initial assessment where your therapist will ask about your concerns, history, and goals for therapy. It’s a collaborative conversation to help determine the best approach for your needs.
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Sessions typically last 50 minutes, though psychological evaluations or specialized sessions may vary in length.
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The frequency of sessions depends on your needs and goals. Some clients attend weekly, while others schedule biweekly or monthly check-ins. Your therapist will work with you to create a schedule that works best for you.
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Yes! If you have a preference for a particular therapist, let us know, and we will do our best to accommodate your request based on availability.
Specialty Services & Evaluations
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Yes, we provide comprehensive ADHD and autism assessments to support diagnosis and treatment planning.
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Yes, we conduct professional assessments to assist with disability claims.
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Yes, we provide parent-child custody evaluations and guardianship assessments for legal purposes.
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Absolutely! We are experienced in working with diverse relationship structures and identities.
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Yes, we offer support for individuals in recovery, whether they are working through substance use challenges or behavioral addictions.
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Yes, we provide various psychological evaluations that may be required for employment, legal, or other formal purposes.
Logistics & Availability
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Our standard business hours are [insert hours], but appointment availability may vary by therapist.
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Yes, some therapists have evening and weekend availability. Contact us to discuss scheduling options.
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After scheduling a virtual session, you will receive a secure link to join your appointment. You’ll need a stable internet connection and a private space.
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We use TherapyNotes, which is HIPAA-compliant to ensure your privacy and security.
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No, we do not provide emergency services. If you are in crisis, please call 911 or go to your nearest emergency room. You can also contact the National Suicide Prevention Lifeline at 988.
Insurance & Payment
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Yes, most [INSURANCE COMPANIES] policies are eligible for services, but we strongly recommend verifying your mental health benefits prior to your first visit. Fees and co-pays not covered by your insurance are due at the time of service. All patients will be billed under [Dr. Name].
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If we are not in-network with your insurance, you may be able to submit receipts for out-of-network reimbursement. Contact your insurance provider to determine eligibility. If you’re interested in working with us but your insurance isn’t listed, reach out, and we can explore possible credentialing.
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Yes, we accept private pay clients. Fees are due at the time of service.
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We accept major credit cards, cash, and checks.
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Yes, a valid credit card is required on file to schedule an appointment.
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We may offer sliding scale rates on a limited basis. Please inquire about availability if cost is a concern.
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We require at least 24 hours' notice for cancellations. Late cancellations or missed appointments may be subject to a cancellation fee.
Confidentiality & Policies
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Yes, everything discussed in therapy is confidential, except in specific situations where disclosure is required by law (see below).
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Confidentiality may be broken if:
You express intent to harm yourself or others.
There is suspected abuse or neglect of a child, elder, or dependent adult.
A court orders the release of records.
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Yes, we offer therapy for minors. Parental consent is typically required for clients under 18, but there may be exceptions depending on state laws and the nature of the services.
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Yes, we offer couples and family therapy. Your therapist will discuss goals and expectations during the first session.
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In some cases, we can provide documentation, but we do not offer forensic evaluations unless specifically agreed upon. Additional fees may apply for document preparation and testimony.
Joining the Team
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We are always looking for talented professionals to join our team. If you’re interested reach out to us directly.
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Send us your resume and a brief introduction of your background and specialties. We’ll review applications and schedule an interview if there’s a good fit.
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Yes, we provide clinical supervision for therapists seeking licensure. Contact us for more details.